Graeme Johnston, Molly MacGregor and Eric Eck / 8 August 2024 Perhaps the most important rule in management is, ‘Get the incentives right.’ Charlie Munger, American investment manager Businesses’ efforts to control spend on legal services have seen many developments over the last fifty years. Many things have been tried. But law firms have,… Continue reading Beyond the zero sum game in buying and selling legal services
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Juralio announces partnership with Guirbaden to boost continental European expansion and strategic go-to-market
Scotland, 28th May 2024 Juralio Technology Ltd, developer of Juralio, the joined-up legal work and budgeting platform, is pleased to announce a partnership with Guirbaden, a recognised expert in professional services in Europe. Through this collaboration, Juralio and Guirbaden will combine highly relevant software with extensive experience of both parties in professional services: ● Product… Continue reading Juralio announces partnership with Guirbaden to boost continental European expansion and strategic go-to-market
Legal work pricing taxonomy – 2nd draft
Graeme Johnston / 21 April 2024 Nine months ago, I published a first draft taxonomy of legal work pricing types. This is a second draft taking into account some comments and thoughts since then. As before, it’s intended to be a draft – comments welcome. Two design principles are: (1) simple practicality There are just five types. Each types is conceptualised as… Continue reading Legal work pricing taxonomy – 2nd draft
In the weeds: on the over-optimisation of ebilling in legal work
Graeme Johnston / 20 April 2024 Strengths of an effective lawyer can include Achieving desired results despite rules which make this challenging Attention to detail Opinions on the right and wrong way to do things Facility with language Finding angles when advocating and negotiating A sense for pressure points and opportunities Weaknesses can sometimes include… Continue reading In the weeds: on the over-optimisation of ebilling in legal work
Litigation costs orders in England and Wales: 1278 to 1999
Graeme Johnston and Will Whawell / 26 January 2024 Graeme is CEO of Juralio Ltd. Formerly a solicitor working in, among things, litigation in England and Wales. Will is Legal Project Manager at Excelo Consulting Ltd focusing on Value Based Pricing. The authors would like to thank Tony Guise for his kind review of this article in… Continue reading Litigation costs orders in England and Wales: 1278 to 1999
Impact of generative AI on legal work
Graeme Johnston / 30 November 2023 This article addresses an interesting study published in early November 2023 about generative AI in legal work.It was conducted by three professors at the University of Minnesota Law School – the full text is here. My purpose is not to comment significantly on it, but simply to summarise it… Continue reading Impact of generative AI on legal work
A week in the life
Graeme Johnston / 12 November 2023 Off in the West Highlands this weekend (photo taken a few minutes before finalising this post) Reflecting on the week just past. Software product management is certainly one of the harder things I’ve done. It involves things like: Understanding complex needs of diverse people working with the law in… Continue reading A week in the life
What drives better value for money in legal services?
Graeme Johnston / 1 November 2023 Let’s start with an example of another complex problem with multiple, debatable causes. Western European countries have radically lower road traffic fatalities than the United States. And the gap has widened in recent years. Why is that? There’s clearly no single cause. Let’s take just three factors, which I’ll… Continue reading What drives better value for money in legal services?
Legal services downturn: survival or progress?
Graeme Johnston / 20 October 2023 In periods of reduced demand for transactional and financing work, the playbook for major law firms typically includes two main strategies reducing cost (mainly staffing) and ‘managing the equity’ (reducing partner numbers, or the share of some partners) targeting more of the kind of legal work that arises from… Continue reading Legal services downturn: survival or progress?
Addressing legal process fragility
Graeme Johnston / 10 October 2023 In this piece, I’m going to discuss fragile, robust and antifragile approaches to the process – as opposed to the substance and documents – of legal work why it’s worth paying attention to a realistic way to achieve robustness and antifragility more systematically within an organisation, rather than it… Continue reading Addressing legal process fragility